Group service · one standard everywhere
One quality system. Four divisions. Same paperwork, same standard.
Whichever door you came in through, the quality system behind your job is the same. Same procedures, same audit trail, same material spec document. It means a job that crosses two brands doesn't need two quality conversations.
When it's right
Four situations where this service earns its keep.
You're passing an audit through to your customer
The material spec we hand you is written to sit inside an auditor's binder. Same format across all four brands.
You have multiple parts from us
One quality process for every job. The paperwork looks the same in your file, whichever brand it came from.
You need traceability
Batch, material and process are logged for every mould we build. Retrievable years later.
You're a regulated buyer
Medical, food, aerospace-adjacent — the underlying discipline is the same. Ask us for the paperwork you need and we'll fit it into our system.
How it flows
Four stages, in the usual order.
- 01
Job opens
Job number issued. Material batches, tool build steps and test data get logged against it as they happen.
- 02
First-off sign-off
You approve first-off before we call the tool released. Signed record retained.
- 03
Release documentation
Tool leaves with a data pack: material spec, dimensional record, process route, first-off approval.
- 04
Archive
The job file is retained. If you come back for a repeat tool or a warranty question years later, we can look it up.
What we need from you
To scope it properly.
Your paperwork format, if you have one. Some customers have a template they want everything written into. Share it and we'll adapt.
Your customer's audit questions. Forward them across. We'll answer directly so the trail is intact.
Retention requirements. If your industry needs paperwork retained for a specific number of years, tell us and we'll flag it.
Go deeper
3 ways this service is usually put to work.
Each has its own page with the detail: what's involved, when it fits, and when it doesn't.
Every batch logged against the job that used it.
If your customer asks which material went into a part made months ago, we can answer. Batch numbers, cure records and the person who ran the job sit…
Measured before it leaves. Recorded so you can see it.
First-off parts are measured against your drawing and sent to you to sign off. In-run checks follow a plan agreed up front. Tool condition is…
At a glance
The ideas in pictures.
Five brands, one team
Swipe to see the whole diagram
One enquiry, the right team
- 01One enquiryTell us what you need
- 02Right divisionWe bring in the specialists
- 03One quoteCovering every part of the job
- 04Named contactOne person keeps it moving
- 05DeliveredMoulds, parts or both
Swipe to see the whole diagram
FAQs
Common questions.
Are you certified?
We run a documented quality system across the group. For specific accreditations, ring us and we'll tell you honestly what we do and don't hold.
Is the paperwork the same across all four brands?
Same core template, same discipline. Brand-specific details are added where the industry needs them — food-contact declarations for Culinary, for example.
Do you handle NDAs and IP?
Yes. Drawings, patterns and product concepts stay confidential. We won't reference customers by name in any material.
Related
Where to read next.
UK-designed, UK-made, coordinated from one Warwickshire workshop.
Our design and development sits in Bidford-on-Avon. So does the majority of our moulding. Some higher-volume production…
One phone call, one engineer, however many divisions it touches.
TCI Group is four brands with one workshop behind them. If a job spans Mouldings and Products, or Culinary and…
Design for manufacture, across five moulding routes.
A part designed for one process doesn't necessarily suit another. Our DFM review covers all five moulding routes we run…
The group
This service sits at the group level
TCI Group is the umbrella brand. The specialists behind this service work across all four divisions.
Get in touch
Not sure which division? Tell us what you're making.
Send us a sketch, a photograph, or a paragraph. We'll come back with the right division, the right route, and an honest sense of what it will take.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Group, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- Five brands, one teamMoulds, culinary, construction and contract products, all run from Bidford-on-Avon. See the divisions.
Thomas LaneManaging Director
George PrestonDesign & Project Manager
Kelly BallingerHead of Partnerships
Jim AndertonProduction Manager
TheodoreEmployee Welfare