TCI Group · Quality
One quality system, whichever door you came in through.
Mouldings, Culinary, Construction and Products share one documented quality system. Same procedures, same paperwork format, same sign-off discipline.
Why it matters at group level
A job that crosses two divisions shouldn't need two quality conversations.
Every division works to the same core system. A material spec from TCI Culinary looks like one from TCI Products; a first-off report from TCI Construction follows the same layout as one from TCI Mouldings. Division-specific details are added where the industry needs them — food-contact declarations for Culinary, for example.
We don't publish certificate numbers on the website. If your buyer needs to know exactly what we hold, ring us and we'll tell you honestly what we do and don't have.
What every job gets
Six things that happen on every order, from one mould upwards.
A job number and file
Opened at order, with material, process and inspection records logged as the work happens.
A written material spec
What the mould or part is made of, what it's rated for, and what it isn't for.
First-off approval
You sign off first parts before a tool is released.
Batch traceability
Material batches recorded against the job that used them.
Change control
Anything that changes after order is written down, priced and approved.
An archived record
Retrievable years later for reorders, refurbishment or audit questions.
The detail
Quality services, one page each.
One quality system. Four divisions. Same paperwork, same standard.
Whichever door you came in through, the quality system behind your job is the same. Same procedures, same audit trail,…
Every batch logged against the job that used it.
If your customer asks which material went into a part made months ago, we can answer. Batch numbers, cure records and…
Measured before it leaves. Recorded so you can see it.
First-off parts are measured against your drawing and sent to you to sign off. In-run checks follow a plan agreed up…
Design for manufacture, across five moulding routes.
A part designed for one process doesn't necessarily suit another. Our DFM review covers all five moulding routes we run…
Same engineer, prototype through to production.
You started with one hand-cast mould. The part is signed off. You're ready for a hundred a week. The engineer who built…
How a tool is released
Four steps before anything leaves Bidford-on-Avon.
- 01
Inspection plan agreed
Critical features and checks marked up on your drawing.
- 02
First-off measured
Parts measured, photographed and reported.
- 04
Release pack
Material spec, inspection summary and traceability issued with the tool or batch.
FAQs
Quality questions.
Are you certified?
We run a documented quality system across the group. For specific accreditations, ring us and we'll tell you what we do and don't hold.
Can we audit you?
Yes. Customer audits are welcome at Bidford-on-Avon by arrangement.
Do you work to our quality templates?
Yes. Send them and we'll fill our records into your format.
The group
One system, four divisions
Every division below works to the same quality system and paperwork discipline.
Get in touch
Not sure which division? Tell us what you're making.
Send us a sketch, a photograph, or a paragraph. We'll come back with the right division, the right route, and an honest sense of what it will take.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Group, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- Five brands, one teamMoulds, culinary, construction and contract products, all run from Bidford-on-Avon. See the divisions.
Thomas LaneManaging Director
George PrestonDesign & Project Manager
Kelly BallingerHead of Partnerships
Jim AndertonProduction Manager
TheodoreEmployee Welfare