TCI Group · Privacy
Privacy notice.
How we handle personal data.
The short version
Plain-English summary.
We collect the details you send us when you enquire — name, company, email, phone, and whatever you tell us about your project. We use those details to reply, to quote, and, if you become a customer, to run the job.
We don't sell data. We don't share data with third parties beyond what's needed to deliver your work — carriers for delivery, our accountants for invoicing, our IT systems for storage.
We keep data for as long as we need it for the work and any reasonable follow-up, and no longer than the law requires.
You can ask us what data we hold about you at any time, and you can ask us to delete it. Ring 01789 224228 or send us a message.
Contact for privacy questions
Where to write.
Ring 01789 224228, send us a message or write to us at Unit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG, United Kingdom.
Get in touch
Not sure which division? Tell us what you're making.
Send us a sketch, a photograph, or a paragraph. We'll come back with the right division, the right route, and an honest sense of what it will take.
Real people, a real workshop
You deal with the people who make it.
No call centre and no middlemen. When you contact TCI Group, you speak to the team who design, build and check your mould.
- A real Warwickshire workshopUnit 15, Waterloo Park, Bidford-on-Avon, Alcester B50 4JG.
- Real people on the phoneCall the team on 01789 224228, Monday to Friday.
- The same team on every jobDesign, production and aftercare come from the people you see here.
- Five brands, one teamMoulds, culinary, construction and contract products, all run from Bidford-on-Avon. See the divisions.
Thomas LaneManaging Director
George PrestonDesign & Project Manager
Kelly BallingerHead of Partnerships
Jim AndertonProduction Manager
TheodoreEmployee Welfare